Forms for Online Businesses

Set up an affiliate program for a website hosted in Australia with this template Website Affiliate Agreement, which can be posted online for affiliates to agree to before signing up for the program.

• method for tracking click-throughs from the affiliate site to the owner's site;
• affiliate's use of logos and trade marks belonging to site owner;
• rate of commissions paid on click-throughs;
• site owner's disclaimer and limitation of liability;
• indemnity of site owner by affiliate;
• confidentiality provisions;
• use of links by affiliate.

This Outsourcing Agreement sets out the terms under which a call center will provide 24/7 customer service and support for an online business.

• The website owner will be responsible for providing sufficient training materials to allow the call center to properly train its customer service representatives to assist the company's customers.
• The call center will provide assistance, answer questions and provide information to site visitors both before and after purchasing.
• The call center must meet certain service levels, and stay within agreed upon average wait times and handling times per call. The website owner will have the ability to monitor the representatives' performance.
• The website owner will be provided with daily, weekly and monthly reports.
• The contract also contains mutual confidentiality provisions between the parties.
• The template includes several schedules:
  • Inbound Teleservicing Specifications
  • Call Center Service Reports Specifications
  • Call Center Capabilities
  • Call Handling Requirements
  • Schedule of Fees
• This is a generic legal contract which can be used in many jurisdictions.
• Available in MS Word format.

Does your website run an affiliate program? Make sure you clearly state the terms of the program with this Website Affiliate Agreement for Canadian websites.

• method for tracking click-throughs from the affiliate site to the owner's site;
• affiliate's use of logos and trade marks belonging to site owner;
• rate of commissions paid on click-throughs;
• site owner's disclaimer and limitation of liability;
• indemnity of site owner by affiliate;
• confidentiality provisions;
• use of links by affiliate.

The Canada Website Affiliate Agreement is fully editable to fit your circumstances. Provided in MS Word format, and can be converted to html for online use.

Create an internal privacy policy that complies with PIPEDA Regulations with this downloadable template policy form for a Canadian company.

• Under the Personal Information Protection and Electronic Documents Act (PIPEDA), as of January 1, 2004 every organization that conducts business in Canada which collects, uses or discloses personal information in the course of its commercial activities must adopt a privacy policy such as this one.
• This policy template addresses the collection, retention and dissemination of personal information from the company's employees and customers.
• The policy describes the company's obligations and procedures with respect to each of the 10 principles of fair information practices set out in the Canadian Standards Association Model Code for the Protection of Personal Information.
• Any customer or employee that has concerns about the company's compliance with the principles can take their concerns to the Privacy Compliance Officer in the manner set out in the policy statement.
• Governed by Canadian privacy laws and intended for use in Canada.

Assign ownership of a domain name to a third party with this downloadable Assignment Agreement template.

• The party assigning the domain (the assignor) represents to the assignee that there are no current disputes relating to the domain.
• The assignor will not engage in any action after the completion of the assignment which may be detrimental to the domain name.
• The assignee agrees to pay a transfer fee.
• This is a generic legal document that does not contain references to the laws of a specific country and can be used anywhere.
• Get your copy of the Domain Name Assignment Agreement today - add it to your cart, check out and download. Use it as often as you need to.

Sell the rights to a domain registered in Canada with this Domain Name Purchase Agreement.

• The seller (vendor) transfers to the purchaser the registration rights to a particular domain name.
• The vendor agrees to transfer the domain to the purchaser upon receipt of the purchase price.
• The purchaser acknowledges having read the ICANN Uniform Domain Name Dispute Resolution Policy (UDRP).
• The vendor makes no warranties regarding the domain name.
• The purchaser indemnifies the vendor against claims of alleged infringement, misuse, or violations of the UDRP.
• The Agreement is governed by Canadian laws.
• This legal contract template is available in MS Word format.

Sell the rights to a domain name with this Domain Name Purchase Agreement for domains registered in the USA.

• The seller agrees to transfer the domain to the purchaser upon receipt of the purchase price.
• The purchaser acknowledges having read the ICANN Uniform Domain Name Dispute Resolution Policy (UDRP).
• The seller makes no warranties regarding the domain name or its similarity to any existing trade mark.
• The purchaser indemnifies the seller against claims of alleged infringement, misuse, or violations of the UDRP.
• The template is provided in MS Word format and is reusable and easy to edit to fit your circumstances.
• Intended to be used only within the United States.

Raise the funds you need to finance a consulting business for online merchants with this easy-to-use E-Commerce Consultant Business Plan template.

• This Business Plan is ideal for a consultant who provides consulting services for online business clients, including the design, installation and maintenance of e-commerce solutions and Internet marketing strategies.
• The Plan is intended for a sole proprietorship, and can be used either by a new business which needs start-up funds or by an existing business looking for additional operating or expansion capital.
• The purpose of the Plan is to secure a bank loan.
• The Business Plan includes a market analysis and marketing strategy, a financial model, and a Confidentiality Agreement to protect against disclosure of your proprietary information.
• Each section of the document contains instructions to help you complete it.

This Electronic Disclosures Agreement and Consent form can be used by websites that conduct interstate commerce and that take signatures and provide documents electronically.

• If your customers send you instructions or requests via online forms, or if they sign contracts or other documents online, that means they are signing electronically.
• The Agreement and Consent form is intended to be posted on the company's website to inform customers of the legality of their electronic signatures, in accordance with the U.S. Electronic Signatures in Global and National Commerce Act.
• The customer specifically consents to receiving notices and disclosures in an electronic form.
• The customer acknowledges that their electronic signature has the same legal validity as their handwritten signature.
• The customer has the right to withdraw consent at any time and to request paper copies of any document instead of receiving it in electronic form.

Set up an affiliate program for a website located in India with this template Website Affiliate Participation Agreement.

• Affiliates are responsible for setting up and maintaining the affiliate link to the owner's website. Text and graphics for the affiliate link are provided by the owner.
• Affiliates will be paid a referral fee calculated as a percentage of sales of products purchased by customers clicking through from the affiliate link to the owner's website.
• Customers buying products or services through the affiliate link are deemed to be customers of the owner, not the affiliate. The owner's rules, policies and procedures concerning orders, sales and customer service will apply.
• The template can be converted to html and posted online to be read and agreed to by affiliates when they sign up for the program.
• This India Website Affiliate Participation Agreement is fully editable and can be easily customised to fit your circumstances.

These Terms and Conditions of Use are written specifically for an investor services website.

• The usage terms include:
  • no warranty by the website owner of information or materials provided on the website;
  • terms governing inbound and outbound links;
  • no endorsement by the website owner of third party services or products;
  • disclaimer by the website owner regarding accuracy of information;
  • the site is not offering investment, financial, legal or other professional advice to visitors;
  • website security measures to protect personal information.
• Available in MS Word format.

This Listing Agreement template is for rental property listings websites on which landlords and property managers can post descriptions and photos of available rental units.

• The Agreement is intended for websites operating in the United States.
• The user will pay all applicable taxes related to the property rental.
• The website owner represents that it is licensed to do business as a real estate broker and complies with all applicable state laws in every state in which it is required to do so.
• The website owner also represents that it complies with all applicable state and federal laws that apply to renting and leasing, including the Fair Housing Act and Americans with Disabilities Act.
• The website owner has no fiduciary duty to tenants or landlords who use the site.
• Available in MS Word format, but can be converted to HTML.

Clearly set out your ordering and shipping policies and product disclaimers by posting these Online Merchant Website Policies and Disclaimers on your website.

• Policies covering online ordering.
• Methods of payment available to customers.
• Procedures for any applicable manufacturer's warranties.
• Method and timing for shipments of merchandise.
• Disclaimers for e-malls and catalog sites that sell products from various suppliers.

These Merchant Website Policies and Disclaimers are provided in MS Word format and are easily converted to html for posting online.

If your website runs an affiliate program, you need to have the terms and conditions of the program set out in writing. This Website Affiliate Agreement is for New Zealand websites.

• method for tracking click-throughs from the affiliate site to the owner's site;
• affiliate's use of logos and trade marks belonging to site owner;
• rate of commissions paid on click-throughs;
• site owner's disclaimer and limitation of liability;
• indemnity of site owner by affiliate;
• confidentiality provisions;
• use of links by affiliate.

This Online Banking Service Agreement sets out the terms and conditions under which a bank customer uses the digital banking services, whether via a web browser or by using a mobile app.

• The customer is responsible for maintaining account security by protecting their login details and not allowing any other person to use the account, except for joint account holders.
• The customer consents to the electronic delivery of information and documents, such as account statements, confirmations, disclosures, etc.
• The Agreement sets out how the bank will collect and use the customer's personal information.
• The template also includes provisions regarding:
  • service fees,
  • currency exchange,
  • joint accounts,
  • inactive or abandoned accounts,
  • scheduled and recurring transactions,
  • electronic funds transfers,
  • e-bill payments,
  • overdrafts,
  • account errors,
  • disclaimer of warranties,
  • limitation of liability,
  • release and indemnity.
• Available as a MS Word document, which can be easily converted to web-compatible formats.

This Marketing Plan template helps you develop, plan and coordinate an online and offline marketing campaign for your Internet business.

• The template includes:
  • business opportunity strategy,
  • market entry, positioning and branding strategy,
  • development and expansion of services and product lines,
  • pricing strategy,
  • marketing philosophy and goals,
  • revenue generation strategy,
  • advertising and promotion strategy,
  • potential alliances,
  • SWOT analysis (strengths, weaknesses, opportunities, threats),
  • major competitors and competition strategy.
  • a Confidentiality Agreement to protect your proprietary business information.
• Available in MS Word format, fully editable to fit your particular circumstances.

If you operate a merchant website that sells products online, this Catalog Disclaimer is essential to keep your customers aware of your company's policies regarding supply and demand issues such as:

• availability of sale items,
• pricing,
• online ordering,
• email communications,
• errors and discrepancies,
• refunds and returns.

The digital template can be easily modified to fit your unique business. To get your copy of the Online Catalog Disclaimer, add it to your cart, check out, and download the file.

Prepare a set of rules and regulations governing how online contests will be run with this easy-to-use template for Canadian websites.

• The Rules will govern how all contests will be conducted and how winners will be chosen. There are specific options for both random draws and panel-judged contests.
• There are sections detailing:
  • who is eligible to enter,
  • the process for entering,
  • reasons and procedure for invalidating entries,
  • contest prizes (value, substitutions, conditions attaching to prizes),
  • limitation of merchant and sponsors liability,
  • use of personal information,
  • ownership of intellectual property.
• The prize winner is responsible for paying any taxes, fees or other costs associated with their winnings.
• The Contest Rules and Regulations are governed by the laws of Canada.

Prepare a set of rules and regulations governing how online contests will be run with this easy-to-use template for US-based websites.

• The Rules will govern how all contests will be conducted and how winners will be chosen. There are specific options for both random draws and panel-judged contests.
• There are sections detailing:
  • who is eligible to enter,
  • the process for entering,
  • reasons and procedure for invalidating entries,
  • contest prizes (value, substitutions, conditions attaching to prizes),
  • limitation of merchant and sponsors liability,
  • use of personal information,
  • ownership of intellectual property.
• The prize winner is responsible for paying any taxes, fees or other costs associated with their winnings.
• Governed by U.S. laws and intended to be used only for contests run in the United States.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in Australia.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to customers outside of Australia.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in Australia.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in Canada.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in Canada and governed by Canadian tax, privacy and intellectual property laws.

Sign a contract with a vendor who wants to sell its products on an online marketplace shopping network with this downloadable template agreement for websites based in India.

• The vendor must ensure that all products are legal for sale within India and can be exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The contract template contains provisions for shipping by the marketplace or by the vendor. If the shopping network handles the logistics, the vendor will pay a service fee.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network.
• The form includes provisions for refunds and returns, customer disputes, and limitation of liability clauses.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in India and governed by Indian laws.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in the United Kingdom.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• The vendor is responsible for collecting and remitting all applicable VAT and other taxes.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in the United Kingdom and governed by English law.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in the United States.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in the United States and governed by U.S. laws.

Make sure your online customers are aware of your policies for merchandise returns by posting this Product Return Policy on your website.

• The policy statement sets out:
  • the procedure for returning goods by return shipment or through the merchant's retail stores (if any),
  • restrictions on returns of merchandise,
  • cancellations of orders,
  • refunds or exchanges on returned goods,
  • restocking fees.
• Every online merchant site that ships products is required to have a Product Return Policy posted on their website.
• Available in MS Word format, fully editable to meet your exact requirements.

Create a set of online purchase terms and conditions for your e-commerce website with this customizable template.

The template includes:

• payment terms,
• warranties and warranty disclaimers,
• transfer of title to the goods being purchased,
• the merchant's return and exchange policies,
• service and support policy,
• limitation of the merchant's liability,
• general boilerplate clauses.

These E-Commerce Website Purchase Terms and Conditions are provided in MS Word format, which can be easily converted to html for posting on your website.

Make sure your online visitors understand the conditions governing their purchase of your products or services by adding this Terms of Use for Merchant Website to your website.

• The merchant has the right to limit provision of goods and/or services in certain jurisdictions, if required by law.
• Goods and services are provided as is, without warranty.
• The merchant is not liable for losses or damages from the purchase of any products or services.
• The merchant does not endorse third party products or services available through the site.

The Terms of Use for Merchant Website template is provided in MS Word format, which can be converted to html for posting online.

Set up an affiliate program for a website in the UK with this template Website Affiliate Agreement.

• The website owner will allow the affiliate to use its logos and trade marks in connection with the affiliate's marketing.
• The website owner is indemnified by the affiliate against claims for damages or loss arising out of the affiliate's relationship with the website.
• There are confidentiality provisions which protect the website owner's intellectual property.
• The agreement is governed by English laws and can be used for sites anywhere in the United Kingdom.

The UK Website Affiliate Agreement is downloadable, editable, and easily converted to html for posting online.

Sell banner advertising on your website with this Website Advertising Agreement.

The Agreement can be used two ways - it can be manually or electronically signed by the parties, or posted on your website with an 'Accept' option to signify the advertiser's consent to the terms. Provisions of the Website Advertising Agreement include:

• specifications for sizes, placement, and formats of banner ads;
• the website owner will provide click-through statistics to the advertiser on a regular basis (monthly, quarterly, etc);
• representations and warranties of the website owner regarding the website;
• indemnity of the website owner by the advertiser;
• limitation of the website owner's liability for damages;
• the advertiser retains all property rights in the advertising materials.

This Website Advertising Agreement is provided in MS Word format and can be easily converted to html for posting on your website.

Set up an affiliate program for your website with this template Website Affiliate Agreement for US based sites.

Provisions of the Agreement include:

• method for tracking click-throughs from the affiliate site to the owner's site;
• affiliate's use of logos and trade marks belonging to site owner;
• rate of commissions paid on click-throughs;
• site owner's disclaimer and limitation of liability;
• indemnity of site owner by affiliate;
• confidentiality provisions;
• use of links by affiliate.
• This template can be posted on your website, to be read and agreed to by affiliates signing up for the program.

This USA Website Affiliate Agreement is fully editable to fit your circumstances. Available in MS Word format, and can be converted to html for online use.

Create a Privacy Policy for a website based in Australia with this digital template in accordance with the Privacy Act 1988 and Privacy Amendment (Private Sector) Act 2000.

The privacy policy addresses the collection, use, security of and access to information that may be obtained from a visitor to the company's website, including:

• the type of information collected by the website,
• the ways in which the information is collected,
• how the information will be used,
• what other parties the information may be disclosed to,
• how sensitive information is managed and protected,
• how website users can access and make changes to their personal information,
• how to file a privacy complaint.

This Australia Website Privacy Policy is provided as a MS Word template so that you can easily modify it to fit your unique needs. Updated July 2018 to reflect recent international privacy law enactments.

This ready-made set of Website Terms of Use are created especially for fitness businesses that offer online workouts, exercise and diet plans, and health and wellness products.

• These Terms of Use can be used for online fitness services that are available to users in the United States and Canada. The template includes provisions covering:
  • memberships, orders, shipping, pricing and taxes;
  • privacy, collection of personal information;
  • prohibited use of the website;
  • disclaimer of warranties;
  • content submitted by users;
  • disclaimer of medical and professional advice;
  • assumption of risk and participation waiver;
  • indemnification and release, limitation of liability;
  • dispute resolution by arbitration;
  • buyer's right to cancel provisions, under Canadian laws.
• The Terms of Use template comes in MS Word format and is easy to edit to fit your exact needs.
• The file can be easily converted to formats for online use, such as HTML.